Pairing the device with the Wiser hub

Using the Wiser Home app, pair your relay with the Wiser Hub to access and control the relay.

On the Home screen, tap .
Tap Devices > and tap Climate > 16A.

TIP: You can also navigate by tapping Control tab > > Climate > 16A .

Tap Scan QR code and allow the Wiser Home app to access your camera. Then, scan the QR code located on the device.

IMPORTANT:

The QR code is located on the device and is not visible when the device is installed on the wall. Refer to the installation instructions for removal and reinstallation of the device.
If you are unable to find the correct QR code, tap I can't find the correct QR code to pair the device manually and proceed to step 4.

If the QR code is incorrect, a message Incorrect QR code scanned will appear. Tap I can't scan the QR code and choose one of the following options:

(A): Enter the Mac Address/EUI-64 and Install Code, then tap Connect. The app will verify if the Mac Address/EUI-64 and Install code are valid.

(B): Tap this option if you are unable to find the Mac Address/EUI-64 and Install code.

Once the device is validated, tap Next, press the Set button until the LED flashes green/amber.

Wait for a few seconds until the LED turns green and the app confirms that the relay is joined.
On the 16A Relay Setup page, select the control type Relay or Pilot wire.
Tap Next to enter the relay name and assign it to new room or an existing room and tap Submit.
After you pair the device, a success screen appears with the following options:
- + Add New Device: Tap to continue pairing more devices.
- Start Using Your Device: Tap to start using the paired device.
NOTE: The success screen appears only if you are logged in as a Home Owner.

The relay is now listed on the Control tab under the All and the specific room tabs.